Simply word, nightmare, when Internet goes nobody bother to fix it. Customer service is wonderful, every time I hear sie muss Warten. I have no words to explain my pain. During this amid pandemic they cut the internet and their notfall team makes holiday, what a brilliant business ethics. Wish I could sue them or I wish they go bankrupt, as a tiny person I can't do anything I can wish they suffer. I pay every month such a huge money for this service they provide me, broadlight robbery this is.