Items in my online order were too small. I reached out to the customer service team to request a return or exchange of the items my emails were not replied to so I had to contact support via their site. Upon finally reaching someone in the customer service team I was advised they do not accept returns or exchanges unless items are faulty. Very disappointed as everywhere else I order from allows returns and exchanges if items are not the right size. Would be great if the site could start accepting returns and exchanges.
