As a first time user I tested out Venmo’s validity and reliability by depositing a dollar via a standard transfer on the morning of Dec 24th. When I saw that the transaction went thru smoothly I transferred one thousand dollars ($1000) into my bank account. I immediately received an email stating that the estimated arrival of the funds would be Dec 26. Today is Dec 28. No money. I called the bank who said they have no notification of any outstanding funds awaiting transfer. I call Venmo. First I was told the bank had the money but is holding it up I told the rep that this was NOT the case. She then proceeds to tell me that Dec 24 is a bank holiday?? I think NOT and that ACH does not work on dec 24??? Well how did the $1 transaction go through ? At that point she told me that I can only put a “trace “ on my missing $1000 on Monday dec31? She claimed that she could not send me any emails or information because” those are the rules “ but in the same breath claimed “full disclosure “? Obviously the past settlement with the FTC means nothing to these scammers and they obviously are continuing their unsavory practices. Time to call in the local district attorney and Feds. They scammed the wrong person.
