I have had the worst experience in my life with this company. I did make an error and was selling my menus to a customer. U are not suppose to sell anything. Again my bag!! I had 336.00 in my wallet. Venmo closed down my account. OK I understand, then they told me I had to wait 180 days to get my money back. They will send a link as so I can put my funds back into my bank. The 180 days came and went. I repeatedly contacted VENMO. First the people that answer the phone can not help, unless its simple log in issues. They sent my complaint to the RESOLUTION DEPARTMENT/ ACCOUNT SPECIALIST. What a joke!!! The sent me 2 emails stating I was no longer allowed to use their app. OK I just want my money. Now as of today This was the crap I got. Jacklyn J. (Venmo)Mar 3, 9:29 AM CSTHello Cherie, Thanks for your response. As the current funds on your Venmo profile is the result of payments that have caused financial loss to the Venmo system, we will not be able to release those funds to you. Any remaining funds in your Venmo will be retained to cover that financial loss. We recommend getting in touch with your transactor since we have no additional information we can provide about this particular transaction or why it may have failed.Kind Regards, Jacklyn J. | VenmoAccount SpecialistWhat financial loss have I cost u?? You took my money and won 't give it back. WHAT transactor??? My client. So people there are many cash apps out there that do not keep your money. Varo, Cashapp, Paypal, Zelle I highly recommend using anyone but venmo.
