I will never use Venmo again. I am deleting my account and using something that protects their customers more. I sent a payment to a friend and their account ended up being hacked. I had my bank stop the $300 being pulled from my account so I was not sending money to someone I didn't know. Venmo suspended my account and is forcing me to pay the $300 or else they will send it to collections. Venmo's reasoning for making me still send the money was because "I trusted the source I paid." Even if I trusted I the source, I have proof the account was hacked and my money was not being sent to my friend. The customer service is a joke.
