I wouldn't even give them 1 star but I have to. I verified my account so was able to add $2,000+ and used my card to take my kids clothes shopping and after the third transaction my account got frozen and I could no longer use my card. I have $2,257 in my account that is sitting there frozen and they said I can only add money. Customer service sucks, they all tell me the same exact thing, they cant help me because someone else is handling the case. Calling has been unsuccessful. My account has been frozen due to security alerts, they requested a photo of my drivers license and I have sent that 3 times. Today is day #9 since my account has been locked.
