venmo

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Most incompetent Customer Support on the Planet.

I am not sure if I encountered a more incompetent Customer Service than Venmo's. Literally they repeat the same things as broken records, after I have provided them the required documents and still my account has been frozen from initial setup, without even managing to make any transaction.That app just disgusts me to the core. I will just never use it. It is simply horrible to work with.Update: I CANNOT EVEN DELETE MY ACCOUNT!!! "We cannot close your account at the moment. Your Account requires further assistance. Contact support team for more details" WOW, just absolutely disgusting.

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Date of experience: Oct 05, 2022