What a bunch of crooks. It allows me to load money to my card and then when I go to use it after it's loaded they tell me that my account is Frozen. This comes a week after my business was verified on there. Then they tell me to submit a driver's license so I comply. I received notice today on both of my accounts that the documents were approved and that I'm good to go. However my account is still frozen. When I called they said they're looking into it. Imagine that good way to steal people's money. No explanation as to why my account was frozen the first place. And how do you let someone load money to an account that's frozen? I would never use venmo and never recommend venmo to anybody worst online banking platform ever