I have made several calls to your Venmo Credit Card Customer Support and am extremely unhappy with the service I have been provided. The first time I called on 12/10/2024 I navigated the automated phone system, which is very inefficient and irritating, only to be hung up on immediately after selecting to Speak with a Customer Service Representative. I called back the same day and the CSR I spoke with was unable to help me. I called back again later the same day and was hung up on again. I called again today on 12/11/2024 and spoke with a CSR that was unhelpful. The automated system told me to wait on the line after our call for feedback, but the CSR would not hang up. I stayed on the phone for over 30 minutes hearing him belch loudly in the phone and make other obscene noises. Eventually the call ended and it did not allow me to provide feedback on the call.
