Impossible to get a hold of a human!!! Chat bot leads you back to articles that I have already read. 'Chat with us' under Get Help blanks out if my screen turns off and no one responds. Tried 3 times. How can a service so popular be so BAD at customer service?!!!Update. Once I finally got a person, my issue was resolved in minutes. (it was a large sum of money sent to the incorrect person). Hang in there till you get a real person. The AI Bot really stinks.