urbanoutfitters

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These people are a bunch of scammers

These people are a bunch of scammers. I returned a pair of boots immediately and even purchased the same pair in the next size up as I was returning expecting they would refund me as per their refund policy below. They told me they would be refunding my monies asap and well what do you know?!!!... no refund... no correspondence... full of lies. They are thieves and fraudsters. Do not buy from them go completely in another direction.Return Policy. Return or exchange any unused or defective merchandise by mail or at one of our US or Canada store locations. Returns made within 30 days of the order delivery date will be issued a full refund to the original form of payment.

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Date of experience: Mar 08, 2020