I have never had such a horrible online shopping experience. I ordered a vinyl as a christmas gift in November 2020 and still havent received it!! I reached out to the online UO chat rooms and all they could tell me was that it was on back order and would be shipped a month later. Then that horrible cycle kept on continuing and the vinyl was supposed to be finally be here on March 22, 2021 and still nothing. So today, March 25th I reached out again asking for answers and when it might be here and they said it wouldnt be shipped until April 24th. So I waited 6 months to eventually end up cancelling the order all together. So frustrating.