urbanoutfitters

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Do not buy from urban outfitters!!

I ordered dungarees from urban outfitters for £60 and they said it had been delivered. Spoiler alert- it hadn’t. It wouldn’t let me leave a review or call customer services “there was an issue processing your request”. It has now been a month. They will not let me make a return or ask for help in any way and I spent ages earning that money. Definitely do not buy from urban outfitters- their items are overpriced and cheap, they are unethical and unreliable. Moral of the story- buy from small, sustainable, poc owned businesses :)

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Date of experience: Apr 22, 2021