Horrible online shopping experience. Bad customer service. No communication. Their entire customer service team needs to get fired as they’re basically useless. I returned 1 pair of pants & exchanged another pair of pants. I’m the one that had to follow up to see if they received my items. Then I had to keep calling every day to find out when they’ll give me my refund and mail out the exchange. Then I see that they refunded me only half the amount they were supposed to give me… It’s been a nightmare and still dealing with this. No email communication has been sent at all. I still don’t have my exchange and don’t have my full refund and it’s been over a week now. Will never shop online again- or if you do- make sure you only return items in store.
