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I had a TERRIBLE experience with UPS

I had a TERRIBLE experience with UPS. HORRIBLE. They took 3 of my boxes that I had neatly packed, opened them up, changed them to bigger boxes, got everything inside SOAKING WET, and BROKE my expensive KitchenAid stand mixer. I had even obtained insurance for the boxes, but in order to get refunded they make you go through a series of steps that are impossible unless you know exactly what you are looking for beforehand. It is a very difficult process. Listen to the low number of stars in these reviews and STAY AWAY. This should be illegal.

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Date of experience: May 14, 2025