UPS has become a masterclass in failure. Packages are routinely delayed, tracking updates are meaningless, and customer service is a black hole of scripted apologies and zero solutions. Drivers mark deliveries as “attempted” when no one ever shows up. Items are lost or arrive damaged, and filing a claim feels like jumping through hoops just to be ignored. For a company whose entire business is logistics, UPS seems to have completely forgotten how to deliver. Avoid if you value your time, your items, or your sanity.
