Awful! Purchased an order 5 days ago and it hasn't been even processed yet despite saying that they do so within 24 hours. These items were purchased for a trip and I thought Uniqlo could deliver in a week. Obviously it proved to be too much for them. Shocking in today's retail environment. Also customer service has ignored all my emails. Despite also claiming that they are available 7 days a week. DON'T make claims to can't keep. I'll take my business elsewhere. Thanks.