Absolutely horrible customer service. Purchased items from their website, the package was never delivered and Uniqlo refused to do anything about it. Customer service was incredibly difficult to get a hold of, I had to wait for 3+ hours before someone answered back, they never filed a missing package claim, never got back in touch with updates, and never apologized. It took me 2 weeks to get an answer from customer service and their recommendation was that I file a police report or dispute the transaction with my bank. Never again!
