Stealing my money refusing to acknowledge my return!Bought three items online. Wanted to return two, was turned away instore as they were bought online. I was told to use the returns portal. Downloaded a label, retuned to an EVRI parcel shop. Then nothing.I contavted customer service who said they 'need to investigate' in the meantime send my receipt. I did. Then they claim it isnt the correct receipt. WHAT???they keep saying this is not a valid recipt, but it is the only receipt the shop courier drop off shop gave me. How can this be, when their own tracking clearly shows it was dropped off. I have now spent three days, wasting my time e mailing them, contacing my bank, going back to the parcel shop. AWFUL behaviour, please stop stealing from your customers!I am absolutely appalled at the awful customer service!!!
