If only I can give a negative rating. I went to the store after office hoping to exchange (not return) a couple of tees which happened to be a little tight for my wife. I bought them on SALE. The staff, who seemed confused, waited for a manager (I think). So after a long wait, they CANNOT honour an EXCHANGE for the SAME tee on a DIFFERENT size because the tee is apparently NOT on SALE anymore? I went to their policy online and voila, the staff at UNIQLO Eaton Centre was wrong. I'm telling you, don't support this store!!! Such a waste of time and money!