Salon has gone down hill since Robbie left there is no structure and seems no one knows what is going on I had an appt (Even got a message in my email as a reminder) When I called to confirm no one knew anything and were not willing to help. This is the worst service I have EVER had at Ulta. I gave a 2 because the cashiers are great up front but if I could give a - minus it would go to the salon
