I made a purchase and needed to modify my address. There is this crazy process u have to go through just for a address modification. I now have to wait to hear from the cancellation team and HOPE they can cancel my order in time. If not my package will no make it to my location since i cant modify it. So if that happens i have to go through another process due ro a lost package. Never in my life have i had this much trouble over on a online purchase. I know it will never happen again cause i will never order from ulta again