I go to Ulta at Spartanburg South Carolina For about 3 years Amanda colored and cut my hair —— always did a beautiful jobBut because of my surgeries and hers we could not connect for 6 months I had a appointment scheduled no one atUlta call me to tell me that Amanda was still out So this other person named Cara told she could do my hairThe color in the computer and she was experienced cutting hairThought about it for about 10 minutes How could she mess up my color ? She cutHair for a living so hard is it to cut less a half inch off straight?So I said okWow Cara got the 1 color all wrong—— my hair was 3 different shades of brown—- gray streak so badCut? The half inch I wanted? Cara cut about 9 inches + !! And my hair was so gap up —— it was long then jack up 2 inches—-ZigzagUp and down The back of my hair was about 8 different lengths Never in my 62 years was my hair this shortI had strangers/family come up to me say wow what happened to your hair? Did you put your head in a wood chopper? Did you used a hedge trimmer? Did try to cut and color your own hair?This happen November 2021 ——so I missed Christmas with family——my birthday in January——Granddaughter Birthday January and many doctors appointments because so embarrassed ! Still March 2022 I still hiding She cut my hair super short now March 2022It still super short ——and looks awful it be a year or more before it get long again If you New and go to Ulta don’t let Cara come near you head you will regret itPlus