I had a hair appointment with someone who seemed professional prior to my appointment. During my appointment she made very unprofessional derogatory comments and horrible faces I could actually see in the mirror reflecting upon her appointment with me when her assistant asked her questions regarding her working to resolve a bad experience I had prior to her. She complained the entire time how she hated her job and working such long hours and having way too many clients. She complained it took her 1 hour to put my hair in foils. She complained about every procedure required to die my hair. She complained she was going to be with me for way longer than she ever wanted to be. She also told me her entire personal life struggles, poor health, divorce and I was nice and listened. She just wasn't nice period. Her complaining about every aspect of her job and life was unreal. Maybe because the manager was not present and she knew she could get away with the unprofessional behavior? I had a totally different perception based upon talking with her prior. Then charged me $379.00 for the services. I still gave her a really good tip but I'll never go back to Ulta ever again for hair services period. And I probably shouldn't have tipped as well as I did. Still need to wash it. We'll see if it's damaged soon. Because when they put a ton of products on your hair it looks deceivingly smooth but after washing it then you see the true damage they've done. But then you've already left a great tip and it ends up being your loss not theirs.
