ubs

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Terrible customer service and contact

Been trying since Sept 1 to open a bank account at the Zurich branch of UBS. Absolutely crazy experience - something that in other countries would take a few days, has taken 1 month, and still can’t access my account. No easy access to help, and their app is a nightmare when it doesn’t work, as it just refers you to contact ‘support’, at which point no one takes responsibility for your case.

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Date of experience: Sep 29, 2023