ubisoft

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Absolutely horrible and nonresponsive…

Absolutely horrible and nonresponsive customer service/support. Chat support is only available for 2 hours a day, and when you open support tickets they take well over a week to be addressed, and even then they usually communicate the very basics of technical troubleshooting that almost everyone would have already tried. If you try to follow up with them, again you will wait forever for any kind of response. Ubisoft is by far the worst gaming platform I have ever used.

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Date of experience: Feb 24, 2023