I was charged for my order and I never received it. We contacted the restaurant and they did not have any record of the order or it being collected. When making the order on line we had an order number. Despite contacting UberEats stating we had video evidence showing that there was no delivery person delivering our order. There comeback was they followed policy and no refund is applicable. The restaurant had no record of the order (we were given an order number) being collected. So who is not being honest, we have a record of the money being taken out of our account, video evidence of "no show delivery driver", a record of our telephone order being made. UberEats, not in our case UberNOEATS!
