ubereats

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First order stolen by a driver. Second order missing items.

I ordered at 6:40. Expected delivery 7:11. Drivers kept going to the restaurant and cancelling. It got to 7:40 and this had happened 5 times. I called the restaurant who told me the first driver took the food and other drivers just kept turning up. Well where was the food and the first driver? Uber called me to say the driver had an incident and the food is being remade and will be delivered 7:59 food finally came. 48 minuets late…And two items were missing. So not only was the first attempt stolen. Then second attempt was wrong. I doubt the restaurant would mess up the order after knowing the ordeal. So did the second driver just take half the order ? Is it really this difficult. I would like a full refund for this mockery. Ruined my evening.

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Date of experience: Jun 26, 2025