uber

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I ordered a uber and sat waiting for it…

I ordered a uber and sat waiting for it to arrive and tracking it via the map, I noticed it was going the wrong way and sent the driver a message giving him my address.He did not respond and then cancelled the job and I am being charged £4 odd.I didn't even cancel the job, the driver did so why did I get charged ?The 3rd driver who actually turn up was great, we had a good chat on the journey.

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Date of experience: Feb 28, 2025