I had a deeply distressing experience with an Uber driver who verbally assaulted me without any justification. When I asked a simple question about his location (after receiving a notification that he had arrived), he responded aggressively, shouting at me and demanding I “get out of his car.”I was terrified, confused, and humiliated. I started recording only at the end, but Uber refused to request the full dashcam footage from the driver, even though I informed them it existed.Despite all my reports, Uber has taken no clear action, and the driver is still active on the platform. I am shocked and disappointed that a company this size allows such behavior to go unpunished.My dignity and safety should matter more than hiding behind “privacy policies.”I urge Uber to rethink how it handles complaints from women and vulnerable users.This was my first and only bad experience on Uber – and it has left a lasting emotional impact.
