recently had an uber driver who took two wrong turns (adding lots of time), stopped twice, and then tried to drop me off at the wrong destination (it was still 10 minute walk away) and also drove incredibly slow which added almost 20 minutes to the journey and made me late for an appointment I pay £70 for by the hour (making me lose £24 worth of time) and the expected time of arrival changed from 1.03 to 1.20 by the time we arrived. I also had to direct him where to go.
