I left my phone in an Uber, and the driver confirmed they found it. Since then, I’ve been trying to coordinate the return through Uber’s support channels, but I’ve received no useful update for over 2 days.Despite multiple messages, I’ve only gotten vague automated responses and absolutely no clarity on how or when I can retrieve my property. This kind of delay and lack of accountability is completely unacceptable—especially when it concerns something as important as a phone.Uber promotes itself as a reliable service, but in moments when real support is needed, they completely fall short. If your service relies on trust and responsibility, this is a major failure.
