They used to be good, but have lost it. There are much better options out there.- They got hacked and everyones data was compromised and in some cases lost- They have MAJOR deliverability issues with email notifications, which they refuse to accept and address. This causes big problems because 1. you don't get informed of form submissions consistently meaning you miss leads/enquiries and 2. customers don't receive email confirmations which makes you look unprofessional- It's extremely expensive. Their prices/packages have changed several times and they almost force you to upgrade to extortionate monthly/yearly fees for the most basic features!- Their forms don't perform very well on mobile devices and we all know that the majority of traffic these days is mobile.- Numerous errors. The forms often go offline and there is issues with viewing and downloading the results of your forms if there is a large volume of data. They don't update their service status page with this, they just hope no one notices- Support is useless. Their support staff can only support you at a very basic level. If your problem doesn't fit one of their canned responses, they get confused very easily. Support is very frustrating.I used to feel loyal to this company, being a young tech start-up, but something has changed at Typeform. They are no longer customer focused. Presumably too many greedy investors trying to squeeze money out of it. RIP Typeform, it was good while it lasted :-(
