typeform

4
4 from 651 Reviews and Ratings
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Rude, Unhelpful Customer Service

I've used this service for years and have always enjoyed it, that is until today. Today was the first time I ever had to deal with Typeform's customer service, and let me tell you, it's about as bad as it gets. From simple incompetence like dropping me from the chat, to making me wait several days to fix a simple billing issue that resulted from an error on Typeform's end, to just not being friendly or courteous, this was about the worst customer experience I have had in recent memory.Obviously this is not a company that values its customers, and that's a shame because their software is really cool.

1
Date of experience: Apr 09, 2020