typeform

4
4 from 651 Reviews and Ratings
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Auto renewal charged £336 without warning

Like somone below I also had a similar experience with Typeform renewals.No notification that my account was about to be renewed on an annual plan and the cost associated with this. First thing I know about it is a notification saying £336 has been taken from my bank account. I was on the free student plan so this was a surprise, and a lot of money!While using the product, I had an ok experience - it did the job for my needs and is why this is 2 stars not 1- but I am astounded at the surprise charge. All other companies remind their customers their account will be renewed and the charge associated with this; giving them time to cancel or downgrade if needed.

2
Date of experience: Jul 28, 2021