X (Twitter)

1.7
1.7 from 1.7K Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Twitter X Premium (@premium) scammed me...

Official Twitter X Premium account (@premium) with verified yellow checkmark scammed me. My X Premium subscriptions ends 15 July 2024, I ended my subscription via Apple iPhone and normally I would keep my subscription until it expires which is on 15 July 2024. But X Premium told me that I am no longer subscribed to X Premium, so they removed the checkmark and Premium features for my account, they even forced me to remove 2 Factor Authentication SMS from my account what makes it vulnerable to hackers!And now they said I have to contact Apple Support for them to resolve the problem, but the problem is on X and not on Apple Support, because Apple Support has nothing to do with the company X, I even contacted them and they told me the same thing.Now when I contact X Premium again and even show them the evidence that I am still subscribed until 15 July 2024, they deny it and repeat the same message over and over again, this is absurd...X never again!!!!!

1
Date of experience: Jan 01, 0001