I contacted technical support over two weeks ago and my problem has not been resolved or even addressed. They said the would set up a call but didn't and would not give me a phone number to call them. I was working with my software company and asked the Tech support rep to get on a conference call and he said yes but never set it up or gave us his number. This is unacceptable service especially since this is the first time we are using the service and it doesn't work. You really need to train people to support your product.
