I attempted to work with this company. They have failed to provide advertised service. In summary:1. We made an appointment to pay more money and purchase additional services. The person with whom I made the appointment was not professional and kept saying AXE instead of ASK. He scheduled me for a time and date, but never sent any calendar invite, and nobody contacted me on the appointment date/time. I was unable to schedule a follow up appointment, they replied with irrelevant comments and closed the ticket.2. They advertise a 1 day response time, multiple tickets I have created received no reply to my inquiry and were closed.3. They suspended the account without explaining why. I attempted to find out why but no reply was given. Only copy-paste robotic replies.In summary, trying to work with this company is less effective than having a conversation with a wall. It is impossible to contact anyone competent.
