I started the 3 weeks free trial… last NFL season… and I cancelled my subscription 1 week later… but I was still charged for the month… I even had an email telling me that I cancelled my account… but when I called to try and get my money back I was told that a investigation was going to take place… I told them about my email but they got back to me telling me that I’m basically screwed… they never even asked to see the email… I’ll stick with Hulu Live