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Do Not Trust

Do Not Trust! Trip advisor is removing posts?I had left two negative reviews for The Atlantis "resort" in Reno Nevada, one concerning the hotel/spa and one for a restaurant in the building (which has it's own independent Trip Advisor page). At the same time, I left two positive reviews for their main competitor down the street, the Peppermill Casino. Again one for the hotel/spa and another for a restaurant which is also in their building. A couple days later I get a notification that my negative reviews were removed, stating I am only allowed to leave one review per property, per visit, and only every three months. Obviously, the Atlantis complained to Trip Advisor, as my multiple positive reviews for Peppermill remain up. So this 'multi review per visit' policy isn't enforced equally.This leads me to believe Trip Advisor star ratings are definitely manipulated and not reflective of user's actual experiences (unless they are positive of course). The inability to leave a review for restaurants and other amenities, which have their own independent Trip Advisor pages, is thoroughly dishonest. If I stay at a resort hotel for several days, and visit multiple restaurants, etc. I should be able to individually review any of their services which have their own pages. Why else would they have independent Trip Advisor presence?This manipulation of star ratings and feedback is dishonest, in my opinion.I posted about this in Trip Advisor's forum. It generated a thoughtful discussion concerning Trip Advisor's manipulation of star ratings for their paid / premium clients. They have since removed the entire topic.Is Trip Advisor afraid of honest feedback, of both themselves and their paid subscriber businesses?

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Date of experience: Sep 07, 2021