I am an owner, I received an email stating thst unless I validated my account it would be delisted. Tried several times and received error message that validation could not be completed. Brought this to TripAdvisor attention and after several emails and phone calls they accepted the fault was theirs and the issue would be escalated and dealt with. TripAdvisor solution was to delist my property permanently! Great customer service!!And to prove their customer relations ..what a cut and paste reply. Have been a Tripadvisor client and user for years as they started so well. Now sinking ever more rapidly to the bottom. Corporate bottom line more important than customer satisfaction.
