We took our furbaby to get vaccinated by the mobile "vet clinic" at the Sandusky, Ohio store on Sunday, November 29, 2020, at 10 A.M.. the sign outside the door said "THE VET IS IN". We took our pet in and had to have the cashier help us TRY to register online on our phone. After being unable to achieve the online registration, the cashier told us to simply go back to the line where the vet was located and tell them. A "vet?" came out dressed in blue & took our name and number, told us we were #7 and to go wait in our vehicle until he called us in. During our 1/2 wait back out in our car, we saw numerous people taking their pets in and out. So we took our terrified furball back in to try and ease his nerves and to get warmed back up (he was in a pet carrier). We got back in the "vet line" and a different "vet?" came out and explained to us that the vet had to cancel due to car trouble. The "vet?" took our name, number, email and told us we MIGHT get a 20% coupon in the mail and if we did not receive the coupon we could go to Pet Supplies Plus the following week & tell them what happened at TSC...needless to say we wasted our entire morning (and put our poor furbaby through a harrowing time) only to be told the vet was actually never there to begin with??? On our way out we told the cashier that the "vets?" that were there, told us that the vet isn't even there and to let other customers know ...
