This about their pet med site. Ordered once. Got med more than a week late. Then they took money out of my bank account 30 days later for same amt. No reason. No communication. No product. Contacted them several times. Once replied said they'd investigate. Did nothing. Had to dispute with my bank to get money back. Had to cancel card. If I didn't watch my bank acct I'd never have known. This is called theft. Watch your account!