ticketmaster

3.7
3.7 from 680 Reviews and Ratings
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Negligence and Unsafe Conditions at Nationals Park

I am incredibly concerned and disappointed about the conditions present for the event held in Nationals Park on 6/23. There was a heat advisory administered by the National Weather service days prior to the event and I did not feel the venue/staff made choices to maintain safety of attendees. Additionally, bags were not being checked upon entry whatsoever, at least when I entered the park.This is another major concern. I am aware that there was a large volume of people, however, steps should have been taken to ensure attendees had clear and consistent access to water. Particularly when the only water available is incredibly expensive, or not available at all. When I went to get water around 9:30, the stand I approached did not have any water and made no effort to direct me to a kiosk. Additionally, the show ended early and due to the mentioned negligence, all attendees did not get the experience they paid for in full. hope you take this into consideration during future events and move towards prioritizing the safety and health of those who patronize the events you host. I have attended many events through Ticketmaster and this experience was horrendously organized, I have never had any issues prior.

1
Date of experience: Jun 26, 2025