I really wanted some work done and this seemed like a decent way to hire a handyman. This was early December when I started looking, so I was kinda flexible on dates; however, I had a deadline. One respondent thought that, because he answered the request, he was automatically hired and kept demanding my address (not just my area). The “pro” that was hired and confirmed date and time for that Friday at 2 (his earliest available time due to another job that morning), called while I was at another appointment to declare an emergency but offered to come over right now and work until two. Due to this, I did not reschedule with him, had to reschedule an event and had to hire someone else. This guy seemed knowledgeable and so I hired him and asked for his picture and vehicle info. He arrived ~2hours late due to childcare issues, which put him in a space conflict with another service. I started him on a different task while the on time people finished their work. He told me he thought he was dealing with a man until I asked for the info. He then proceeded to take double the time to do the work; however, did not exactly finish the list. He said if I wasn’t satisfied to let him know and he would come fix it. Since it’s now Christmas, I waited until school started back and let him know the issue that needed resolving, mainly that he hung a set of towel rings in the wrong place (there were other things left unfinished, but I wasn’t going to get into it over that). He said he would come out and fix it and we scheduled a time. He texts the night before saying he has COVID again and his kids are also sick and he’ll see me in the morning! No, I said; contact me next week and lmk if you all are better. They must still be sick. I cannot locate any type of c/s to file a complaint about the people on their service. I would suggest finding another way to hire a handyman.