thumbtack

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If you have a support issue, you probably won't get help.

Had a simple support questions after multiple back and forth for an answer with the bot on the site I was patched through to an actual person. 24+ hours later and they still haven't responded or acknowledged the question. It's not a holiday or a weekend. The question was simple: the cost per lead and what I get with the $300/week investment they wanted from me. Answer no customer support and no help. Yeah No Thank You, I'll take my money elsewhere.

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Date of experience: May 18, 2023