I have been a Pro on Thumbtack for a few years, with two separate business. Thumbtack is a scam as it steals hard earned monies from its Pro's who are trying to build a small business. They take our money and then when you try to get a refund when the Leads do not respond they deny the refund. As the years have gone by I believe that they are using more AI BOTS and are fake leads. Customers have no idea how much we the Pro has to pay to just talk to them. Thumbtack has become wealthy on the backs of hard working small business owners trying to make a living, its a scam!
