I ordered 3 books, and 1 DVD from Thriftbooks, 2 books and the DVD shipped from one warehouse and the 3rd book from the other. Both shipments arrived a day or two earlier than the tracking anticipated, and I had my entire order a week from placing it! For the three books, one was a hardcover that has a dust jacket and was listed as Like New, and the other two were paperbacks, one paperback was listed as Like New and the other as Very Good. All three books were accurately described, both Like New books are practically in pristine condition, and the Very Good paperback has some minor damage, a few creases here and there and particularly folded corner, but the pages and inside and back cover are in extremely good condition. The prices were right on all of these, more than half off of sticker price for each. As for the DVD, listed as Like New, I do not feel it was accurately labeled. While the second disc of special features seems to have never been played, the first disc of the actual movie looks to have been watched dozens of times and is covered in scratches. The case is in very bad condition, an old paper Goodwill sticker that’s been ripped covers the spine of the case, there’s rips in the plastic, many scratches, significant dirt, and several dings. $4.99, while a reasonable price, is more than I would pay for a DVD of such condition. Other than that this was a fantastic first order from Thriftbooks, and I plan to order more books from them as soon as tomorrow possibly, but I will most likely not order any DVDS from them in the near future, if they adapted a separate condition system for DVDs and didn’t use the same condition explanation for the books for the DVDs, I would definitely purchase another DVD again. Highly recommend this service for anyone looking for a specific book.