thomann

4.5
4.5 from 942 Reviews and Ratings
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"DO NOT BUY OFF THIS COMPANY" Totally…

"DO NOT BUY OFF THIS COMPANY" Totally pathetic, my wife bought me a Brand new Combo amp off them for xmas, Amp didn't work properly, and issue continually got worse, we reported issue and asked for return and refund, they sent us a collection label, but we had to take it to collection points, when we attempted to, the collection points ether did not exist or would not take items of the package weight, went back to them, managed to get them to arrange collection,waited in all day, only for driver in a small van to come and say he has no room for a parcel that size, he is obviously not a DHL driver as they stated would be, I have never ever has such issues with any company, they have not responded to my emails, TOTALLY PATHETIC SERVICE. Just to add, waited in all day "AGAIN" still no collection!! and forget response from them, I have been trying to contact them!! "DO NOT BUY ANYTHING OFF THIS COMPANY"

1
Date of experience: Jan 07, 2025