We have experienced many problems with the themes we have purchased from this platform. Most recently Exline by Nine themes. We uncovered various issues, including bad code and unresponsiveness. Addressing these concerns can prove to be both time-consuming and costly. To achieve the desired functionality of the theme, we had to make several changes by removing or replacing various elements and adding code. The theme came with a plugin called Option Tree which was sponsored by Envato (ThemeForest). However, this plugin had been abandoned by the developer a couple of years back. So there had been no recent updates or support. Subsequently it caused many issues. Trying to get a theme update to fix this plugin became impossible due to the unhelpfulness of Envato's customer service.
